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BEANBREAKERAGENCY

Coffee & Hospitality

You own the shop. We bring the crowd.

BeanBreaker Agency builds websites and runs marketing for cafes, roasters and restaurant groups - on our own research into how 2,164 coffee accounts in 86 countries actually talk.

A busy coffee shop: the barista works the espresso machine under the menu board while a queue waits at the counter.
Clients inUnited StatesEuropeAustraliaAfrica

What the research found

Coffee has two economies. Most shops live in one.

817 coffee businesses and 813 coffee creators - four accounts apart in number, three times apart in audience. The trade owns the websites and the inboxes. The creators own the attention. That gap is where we work.

3x
Creators’ audience over the trade’s
35x
Harder for a shop to get verified
0
Biographies saying “third wave”
The attention gap: a creator films a latte under a ring light while the shop owner stands behind a quiet counter.

The Trade’s Language Is Not the Public’s

Full findings

What the trade taught itself to say

Roast / roasting craft5.1%
Specialty coffee4.7%
Sustainable / ethical1.9%
Barista / craft1.5%
Single origin0.1%
Third wave0.0%

What customers say instead

Love / passion12.1%
Family / parenthood9.6%
Travel6.4%
Books and reading6.1%
Community4.4%
Dogs and cats3.0%

Share of 2,110 biographies, concepts tested across nine languages. BeanBreaker Intelligence, How The World Talks About Coffee, August 2026.

Two economies, side by side
MeasureCoffee tradeCreators and media
Accounts817813
Aggregate followers10.3M32.1M
Median followers1,9886,731
Email on an owned domain51.2%19.5%
Link to an owned website57.5%38.1%
Verified2.3%13.0%

What We Do for Coffee Brands

All services
  1. 01Borrow the audience creators own

    Creators carry three times the trade’s audience in our study - 32.1 million followers against 10.3 million. We find the creators your customers already follow and build partnerships that send them to your counter.

  2. 02Write in your customers’ words

    “Third wave” appears in zero biographies, in any language. “Love”, “family” and “travel” are everywhere. We rewrite menus, posts, ads and pages in the language people actually use about coffee.

  3. 03A website that takes the order

    The trade already owns the property - 57.5% link to their own site. We make that site earn its place: booking, ordering, wholesale enquiries and a clear next step on every page.

  4. 04Be found where you are

    The pushpin is the second most-used emoji in coffee biographies. Location sells coffee. We set up local search, maps and reviews so the nearest customer finds you first.

  5. 05Paid social that fills seats

    Campaigns aimed at footfall, not vanity: one offer, one neighbourhood, one audience at a time - measured by the people who walk in.

  6. 06Monthly report, plain English

    What worked, what did not and what changes next - and in August 2027, how you compare when BeanBreaker Intelligence runs the study again.

A city street: a billboard, a phone feed and search results above a cafe where a queue is forming at the door.

BeanBreaker Intelligence

Read the research first.

Thirty pages on who is actually talking about coffee, where they are and what they say about themselves when nobody is counting. A second collection lands in August 2027 - and every figure becomes a comparison.

The research desk: How The World Talks About Coffee lies open beside a coffee, its findings marked up.

The last sip

Your competitors are already caffeinated.

Tell us what you sell and who should be buying it. We come back with an idea, a plan and a price - in plain English.

The deal: two people shake hands across a cafe counter with two coffees between them.